Q: What does the website migration service consist of? Will my site be safe?
A: If your present web hosting provider can no longer answer the demands of your website, or if you undergo continuous network downtime, or if you are made to wait for hours for the customer support staff to reply back to you, it may be smart to swap your web hosting provider, i.e. to migrate all the files for your sites as well as your databases from your current provider to your future provider. At Anten Host, we realize that this can be hard & time–consuming. This is why we will accomplish all that for you at no cost!Our skillful technical staff reps will migrate your website content from your current hosting provider to us. Our technicians have got broad experience with website migration and can handle anything – from an ordinary WordPress–powered weblog or Joomla™–powered web site, to an extremely complex, custom–built app.
Q: How long will it take for my website to be transferred to your platform?
A: While we can’t give you a precise time window, because there are a lot of factors, including the size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our best to move your website within 48h, and in certain cases – within 24h (when the content is not very large).
Q: Do you require anything from me before you start moving my web site?
A: Yeah. We’ll need to have the name of the web site that you would like us to transfer. We will also need a way to log in to your present web hosting account so that we can get the content associated with your web site.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: Will my web site be unavailable during the migration?
A: Nah. Your site will remain completely operational during the transfer. As soon as everything is done on our end, we will let you know so that you can preview it and check for any problems. If everything’s OK, all you will need to do is change your domain name’s DNS settings.
Q: Will my present web hosting provider need to do anything?
A: No. Apart from your login credentials for the Control Panel, we don’t need anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Does it make any difference what platform my current provider is using?
A: Yes. We support all traditional Linux–powered hosting platforms. We do not support Windows–based hosting platforms, because we don’t offer Windows hosting solutions ourselves.Additionally, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.