Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% network uptime for each shared hosting account on our web servers. We take advantage of an innovative cloud Internet hosting platform where each and every part of the website hosting service is addressed by an independent set of web servers, therefore if one server fails, the other ones inside the cluster are going to take over at once. The cloud platform also cuts down the overall load greatly, therefore the website hosting service is much more stable in comparison with a service through which everything runs on one machine and your websites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to make sure that your sites will stay online no matter what. Hardware and software firewalls warrant the adequate functioning of the servers in case of DDoS attacks whereas in the case of any software issue, we have admins checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server package acquired through our company. Forget about your Internet site being offline for some reason since we employ a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to running everything on a single server and risking one service to take everything down, we have distributed the many services among their own clusters of servers. Basically, your databases, files, emails, stats, and so on, are handled by different clusters, therefore the failure of one server has no impact on the overall service or on your sites. Multiple backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We have hardware and software firewalls as well as a qualified team of professionals to check the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel powered backup generators. We also employ new hardware for the physical web servers in which the VPS accounts are set up to steer clear of any chance of hardware failure and each part has been tested extensively. The safety of your info is guaranteed by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all maintenance procedures, so your websites will be working basically without any disruptions. Our experienced professionals will resolve quickly any software issue which may appear, so even if there's an issue with another VPS server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our internet site and not concealed in our Terms of Service because we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you purchase a dedicated server through our company, we guarantee that it will be operational no less than 99.9% of the time. To begin with, your web server will be designed with new and carefully tested hardware components and we'll not do any compromises about this. Our data center in the core of Chicago offers powerful diesel backup generators, so in the case of a power outage your server will still be working and with a number of redundant Internet providers, your websites are going to be available if there is any online connectivity problem. In the event of any unexpected conditions, we have experienced system administrators that keep track of all servers constantly and they can respond immediately to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our hosting servers have software and hardware firewalls to stop the undesired traffic in the event of a DDoS attack.